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Payment Issues

Why was my card declined?

We don’t always see the exact reason why the card was declined, but the usual issues are due to:Incorrect billing addressIncorrect billing zip codeIncorrect security codeInsufficient funds

My account shows I was charged twice. What do I need to do in order to get my additional payment back?

Duplicate charges are often a result of a failed payment. This happens when a charge has been declined (usually due to an incorrect billing address or incorrect card information). The declined charge sometimes show up as a "pending" charge on your ac